Accessibility for Ontarians with Disabilities Act, 2005
Wildwood Academy promotes a caring and inclusive environment where it is important that services and
facilities are available to all students, staff and members of the public, including those with disabilities.
Disabilities can take many forms. They may be permanent or temporary; developmental or physical; severe or mild;
for the young or the old; or any combination of disabilities. A person can be born with a disability or some could become
injured resulting in a temporary or permanent disability. Some disabilities are visible, and many are not.
Chances are either you or someone in your family, someone you work with, or one of your friends has some sort of disability. Every one of us is touched by accessibility or will be at some point in our lives. Approximately 1.85 million people in Ontario have disabilities.
Under The Accessibility for Ontarians with Disabilities Act, 2005 (AODA), accessibility standards are being developed and implemented to break down barriers in key areas of everyday life. These standards will increase accessibility for people with disabilities, and the goal is to make Ontario completely accessible by 2025.
At Wildwood Academy, we are committed to excellence in serving all customers, including those with disabilities. The Academy will strive to improve accessibility through identifying, removing and preventing barriers, and working together within the school in the areas of customer service, employment, communications and information, and the environment.
Each staff member is required to complete the training for Accessible Customer Service Requirements, and the Academy will ensure that all staff is trained and familiar with the various assistive devices that may be available to customers with disabilities.
Wildwood Academy will communicate with people with disabilities in ways that take into account their disability. People with service animals are welcome, and service animals are allowed on the parts of the premises that are open to the public. People with disabilities that have a support person will be allowed to have that person accompany them on our premises.
If there is a planned or unexpected disruption to services or facilities for customers with disabilities, the event will be posted on our website and will include information about the reason for the disruption, its anticipated length, and a description of alternative facilities or services, should they be available. The notice will also be placed at the school’s location.
Customers who wish to provide feedback on the way Wildwood Academy provides services to people with disabilities can do so through an on-line submission or in writing. All feedback will be directed to the Directors at firstname.lastname@example.org. Customers can expect to hear feedback within 3 business days.